Enterprise Privacy
Policy & Security.

When you use Masdika Cloud services (including Cloud VPS, File CDN, and API Hub), we collect specific types of information to provide and improve our services:

• Account Information: Name, email address, and billing details provided during registration.
• Usage Data: API request logs, bandwidth consumption, and storage metrics to ensure fair usage and generate accurate invoices.
• Technical Data: IP addresses, browser types, and access times for security monitoring and fraud prevention.

We strictly use your collected information for the following operational purposes:

• To provision, maintain, and monitor the performance of your subscribed cloud infrastructure.
• To process transactions, manage account balances, and deliver automated billing invoices.
• To send critical service announcements, security alerts, and support responses.
• To detect, investigate, and prevent fraudulent transactions or abuse of our network infrastructure.

Security is deeply ingrained in our architecture. We implement industry-standard security measures to protect your personal information and stored data:

• Encryption: All passwords and sensitive API keys are hashed and encrypted (AES-256) at rest. All network transmissions are secured via TLS/SSL.
• Isolation: Customer servers and storage buckets are strictly isolated. We do not inspect the contents of your Cloud VPS or File CDN unless legally compelled or explicitly requested by you for technical support.
• Data Sovereignty: Unless otherwise specified, your primary data is hosted securely within our designated data centers and is subject to local compliance laws.

We do not sell your personal information. We may share necessary data exclusively with trusted third-party service providers (such as payment gateways like Duitku) strictly for processing your payments and delivering our core services. All third parties are bound by strict confidentiality agreements.

You have the right to access, update, or request the deletion of your personal data at any time. If you wish to terminate your account or have privacy-related inquiries, please contact our Data Protection Officer at:

For your security, we do not store full credit card numbers or sensitive payment details on our servers. All transactions are handled by secure third-party gateways. Please note that all payments for our services (VPS, K3s, File CDN, etc.) are final and non-refundable.